San Antonio, Texas (May, 2021) – Foundation Surgical Hospital of San Antonio announced today that it has achieved the Healthgrades 2021 Outstanding Patient Experience Award™. This distinction places Foundation Surgical Hospital among the top 15 percent of hospitals nationwide for patient experience, according to Healthgrades, the leading marketplace that connects patients and providers.
For this annual analysis, Healthgrades evaluated 3,297 hospitals that submitted at least 100 patient experience surveys to the Centers for Medicare and Medicaid Services (CMS), covering admissions from January 2019 to December 2019. Of those hospitals evaluated, 417 hospitals outperformed their peers—based on their patients’ responses—to achieve this award.
Healthgrades evaluates performance by applying a scoring methodology to ten patient experience measures, using data collected from a 29-question survey of the hospital’s own patients. The survey questions focus on patients’ perspectives of their care in the hospital. Question topics range from cleanliness and noise levels in patient rooms to medication explanations, and hospital staff responsiveness to patients’ needs. The measures also include whether a patient would recommend the hospital to friends or family and their overall rating of the hospital.
“The recipients of the Healthgrades 2021 Outstanding Patient Experience Award have consistently put patient experience front and center and have made it a priority within their organization,” said Brad Bowman, MD, Chief Medical Officer, Healthgrades. “We commend these hospitals for their long-standing commitment to providing an exceptional patient experience, while ensuring the health and safety of their patients.”
View Healthgrades hospital quality methodologies.
About Foundation Surgical Hospital of San Antonio
Foundation Surgical Hospital of San Antonio is a 20 bed private suite facility with 5 state-of-the-art operating suites located in the South Texas Medical Center of San Antonio. Since opening our doors in 2007, our experienced team of professionals has been dedicated to providing you and your family with the highest level of care. Our outstanding 4-to-1 patient-to-nurse ratio ensures individualized attention and attentive care for every patient.
Our surgeon partners are renowned as the best in their field and are skilled in the latest surgical technologies.